100% Satisfaction Guarantee

The Offer

We're confident you'll love your tutoring experience. That' why we offer a 100% satisfaction guarantee on your Initial Lesson.

How It Works

1. Report Within 48 Hours

Let us know about your dissatisfaction within 48 hours of the Initial Lesson.

2. Book a Replacement Lesson

Book and complete a "Replacement Lesson" with a different Tutor.

3. Contact Us Again

Contact Tugo Tutors within 48 hours of the Replacement Lesson to process your refund.

Important Information

  • Both the Initial Lesson and Replacement Lesson must be paid for before the refund is issued.
  • One claim per Student per subject.
  • For full terms and conditions, please see our Terms of Service.

Ready to See the Difference?

Make an enquiry today and we'll book you in for an Initial Lesson. If you don't like it, you can have a replacement lesson for free.

No commitment required
Personalised learning plan